The following Terms and Conditions (“Conditions”) of trade between The Krakatinni Shirt Company and its Customers govern all orders for products and services (“goods”) purchased from The Krakatinni Shirt Company.
Notwithstanding whether or not a formal credit application has been signed and returned, the following Terms and Conditions shall be binding on any order or request for the supply goods (“order) by The Krakatinni Shirt Company to the Customer. The terms “Customer” shall include individual, sole trader, or company or any of its principals or employees, who place orders. Delivery of goods by The Krakatinni Shirt Company shall be deemed to be and are subject to agreement by the Customer to these conditions. If these conditions are in conflict with any other conditions whether accompanying quotation, offer or tender, these conditions shall prevail.
Invoice, Title, Credit
The Krakatinni Shirt Companys’ terms of payment are strictly the lesser of the terms provided in specific quotations to the Customer and 30 days from the date of invoice. Specified orders may require full payment in advance or a 50% deposit with order, and the balance payable within a specified number of days from invoice, as specified by the written quotation. Where requested, a completed and approved application form is required to commence trading with The Krakatinni Shirt Company. Any costs and expenses incurred by The Krakatinni Shirt Company directly, indirectly, incidentally or otherwise in the collection of overdue accounts will be payable by the Customer. In the event of non-payment, The Krakatinni Shirt Company reserves the right to advise the end user of non-payment. Title of and property in the goods shall at all times remain with The Krakatinni Shirt Company until the invoice relating to the goods is paid in full. The property in the goods passes to the Customer only after payment in full for the goods dispatched. The risk in the goods passes to the Customer on delivery. The Customer agrees to pay the relevant taxes applicable at that point of time.
Manufactured, Printed and otherwise ‘Decorated’ Stock
Goods are manufactured or decorated to the Customer’s specification and cannot be returned for credit. Production proofs will be supplied for sign off and approval before production commences. Once signed off, all risks in production or decoration are transferred to the Customer unless the goods are not supplied in accordance with the approved production proofs.
Charges & Returns
Freight and handling charges will be incurred based on urgency, destination, volume, and weight unless prior arrangements have been made. Returned goods and credits in respect thereof are only accepted if authorized by The Krakatinni Shirt Company and subject to The Krakatinni Shirt Company being notified within 7 days of receipt of goods. Goods ordered in error may be subject to a restocking fee of not less than 20% of the invoice value, where the goods are not decorated. Decorated goods may not be returned unless defective, under the warranty period.
The Krakatinni Shirt Companys’ Limit of Liability
Any liability as a result of, or in connection with the breakage of goods or performance of defective goods is limited to the replacement or the original cost of such goods. The Krakatinni Shirt Company will not be held responsible for any indirect or consequential losses as a result of late delivery or supply of defective goods as these losses are expressly excluded from any The Krakatinni Shirt Company liabilities, except as is determined by Australian law.
The Customer hereby indemnifies and fully at law releases The Krakatinni Shirt Company against any loss, damage or expense resulting from any infringement of patents, trademarks & design or any other proprietary rights.
Colours and Samples
Every effort is made to match colours against signed-off proof. The Krakatinni Shirt Company accepts no responsibility where colour match may differ due to a manufacturing process. If samples are provided at no cost to the Customer for assessment, The Krakatinni Shirt Company reserves the right to invoice the Customer if the samples are not returned to The Krakatinni Shirt Company within 30 days of supply, plus freight. By requesting or accepting samples, the Customer accepts this condition of supply.
Where warranties are stated in quotations, The Krakatinni Shirt Company warrants against defects in material and workmanship. This warranty does not cover wear & tear, negligence or suitability of any goods for purpose.
The Krakatinni Shirt Companys’ standard minimum order value is $30.00 unless the Customer has established or is in the process of establishing a corporate trading account with The Krakatinni Shirt Company. If any order is placed for a value lower than $30, The Krakatinni Shirt Company may charge a $5 handling fee to the order.
Due to the nature of the business, products are sometimes subject to an over-run or under-run during production. The Krakatinni Shirt Company reserves the right to short-deliver up to 5% of any order or charge the Customer for up to a maximum of 5% more than the ordered quantity. The Krakatinni Shirt Company uses many different suppliers and factories. As a result, The Krakatinni Shirt Company reserves the right to refuse any order where The Krakatinni Shirt Company at its sole discretion, believes that its standards of quality are not achievable. In certain circumstances, The Krakatinni Shirt Company will recommend alternative products to the Customer in order to meet the Customer’s deadlines. Any variation from the original order specifications will, wherever possible, be pre-approved before production is commenced. All orders taken are subject to the availability of the products or materials from suppliers or manufacturers.
Unless otherwise specified, any quotation for goods EXCLUDES the cost of freight from The Krakatinni Shirt Company office or its local suppliers to the Customer. The Customer may request to use their own courier service for delivery of the goods to the Customer. In the absence of such a request, The Krakatinni Shirt Company will arrange delivery of the goods to the Customer in the most cost-effective way, depending on urgency and circumstances. The Krakatinni Shirt Company will charge this freight cost to the Customer on a cost recovery basis. In some circumstances, The Krakatinni Shirt Company will estimate these costs and where necessary will provide an amended invoice once actual costs are confirmed.
The Krakatinni Shirt Company gladly accepts EFT Electronic Funds Transfers directly into The Krakatinni Shirt Company designated bank account appearing on each invoice, Paypal, bank or company cheques, or Mastercard, Visa or AMEX Credit Card payments. A 2% bank and administration charge is payable on Mastercard and Visa payments and 3% on AMEX payments.
These terms and conditions are to be used in conjunction with any other terms or offer that are made. All pending deliveries may be suspended at the sole discretion of The Krakatinni Shirt Company should any of these terms not be met at any time.